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Frequently Asked Questions

Answers to common questions about our interior design process, execution, timelines, and support.

General FAQ's

Q. What services do you offer design, execution, or both?

We offer end-to-end turnkey solutions, design consultancy, and project management. You can choose just the design phase, the execution phase, or a full turnkey package.

You have the flexibility to engage us for exclusively design consultancy, project management, or a full turnkey end-to-end execution.

We are headquartered in Pune and Hyderabad and operate pan-India, covering Maharashtra, Telangana, and major cities across the country.

Yes, we serve all over the india & also in foreign.

Established in 2007, we have over 18 years of experience in the interior design industry.

Our Pune team includes professionals like sales consultants, 2D/3D designers, site coordinators, supervisors, and project managers. All of the team have vast experience in their respective fields.

 
 

First we have a meeting to gather accurate requirements and context before preparing proposals and designs.

We design and execute both residential (flats, villas, bungalows) and commercial (offices, retail, hospitality) spaces.

We maintain a robust in-house team for design, site coordination, and project management. We collaborate with trusted contractors and partner vendors for execution and specialized work.

Execution is managed through our project managers and site supervisors, using vetted contractors under our direct supervision for all trades.

We successfully delivered over 2,300 interior design projects across residential and commercial spaces, each tailored to meet client needs with creativity, precision, and quality execution.

Yes, we cater to budgets of various scales from Minimum 2BHK end to end to luxury-level engagements.

Yes our website showcases extensive residential and commercial portfolios from Pune, Hyderabad, and elsewhere. Our YouTube channel also features completed project walkthroughs.

Yes, we undertake renovation, remodelling, and transformation of existing homes and commercial spaces.

End-to-end delivery (consultancy to turnkey) Customisation as per clients taste Clients test specific requirements Budget transparency Provide customized decorative items as per clients choices We import items on clients demand Final project matches 3D Designs Complete peace of mind to our clients Strong systematization with software, CRM, project management, and weekly reviews Team alignment between design intent and execution 18+ years, 2300+ projects, and 51+ awards/recognitions

Yes, Our tech & communication tools enables us to cater NRI clients in the world.

We are a design-led firm offering aesthetic and functional solutions, technology-driven planning, and end-to-end project management not just transactional contracting.

Yes, you can opt exclusively for the design phase. We provide detailed drawings, 3D visuals, and specifications for your use.

Choosing an interior designer helps turn your home into a true reflection of you. Our expert team blends the latest trends with smart, functional design tailored to your needs. From storage hacks to full makeovers, we handle every detail with care. Lets bring your vision to life – call us for a consultation!

 

It is not necessary to have a complete design before enlisting the help of a designer for interiors. At Xclusive Interiors, we don’t require our clients arriving with a fully formed concept. In fact, what matters most is that you understand your needs, lifestyle preferences, and desires of space property. We begin the design process by getting to know you.

In India, interior design trends beautifully balance tradition and modernity. Popular styles include contemporary, minimalist, traditional Indian, and modern design. Luxury bedroom interiors are especially sought after for their elegance and comfort. Many homeowners now prefer a fusion of traditional charm with modern aesthetics to create unique, personalized spaces that reflect their lifestyle and cultural roots.

Absolutely! We love it when clients share their own design ideas or inspirations, it helps us understand your style and what makes a space feel like home to you. Whether it’s a favorite color, a piece of furniture you adore, or images you’ve saved for years, your vision is the heart of the design. We’ll thoughtfully blend your ideas with our expertise to craft a space that’s not only beautiful but deeply personal and meaningful.

We ensure the design reflects your lifestyle and taste through thoughtful, in-depth consultations. By understanding your daily routines, preferences, and vision, whether you prefer a simple, functional living room or a luxurious home setup, we tailor every element to suit you. From the smallest corner details to the overall interior theme, our goal is to create a space that feels truly yours, both in style and comfort.

When evaluating an interior designer or firm, consider key factors that reflect their credibility and expertise. Start by reviewing client testimonials, their project portfolio, and experience with spaces similar to yours, such as kitchen or full home interior design. Look for strong design capabilities along with execution skills, as both are essential for turning concepts into reality. Check if they provide video presentations of past projects to assess their quality of work.

Before hiring an interior designer, ask about their design style, quality of material, material brands, past projects, and whether they offer end-to-end services. Check if they have an in-house team, how they handle budgets and timelines, and whether they provide 3D visuals or video presentations. It is also wise to ask about their design process, project execution capability, and client references to ensure credibility and compatibility.

Material Selection

Q. What types of wood materials do you use for furniture?

We use only high-quality and durable materials. At Xclusive Interiors, we never use low-grade options like Particle Board, MDF, or HDF.

Our preferred materials include:

  • BWR or BWP Plywood – Moisture and water-resistant, ideal for long-term use
  • HDHMR Boards – High-density, termite-proof, and waterproof; preferred for premium finishes
  • Block Boards – Used for wardrobe shutters to prevent bending in longer panels

Material is chosen based on project needs and client preferences to ensure strength and longevity.

Modular furniture is factory-made with precision, offering cleaner finishes and faster installation. Carpentry-made furniture is crafted on-site, allowing more customization during execution.

At Xclusive Interiors, we offer both options and even a combination of modular and carpentry work to suit your space, budget, and design preferences.

Furniture finishes vary based on design needs and budget. Common options include:

  • Laminate – Durable and budget-friendly, available in matte, glossy, high-gloss, and stone textures
  • Veneer – Offers a premium wood look; needs periodic polishing
  • Acrylic – High-gloss, thick finish with a sleek modern feel
  • PU/Deco Paint – Matte or glossy finish, smooth and elegant
  • Solid Surface (Corian) – Seamless and premium, often used for countertops

We help you choose the right finish to match your design style and durability expectations.

Definitely. you are actively involved in reviewing and selecting finishes, fixtures, fabrics, and furniture from curated options.

We curate palettes and materials based on the design theme, functional needs, and your tastes using in-house selection tools and vendor catalogs.

Yes—you can review physical samples and finishes at our design studio before finalizing all material selection.

Design & Planning

Q. How many design options will you provide?

We typically present multiple initial design concepts each fine‑tuned based on your feedback to reach final approval.

Yes we include mood boards, material samples, and 3D renderings for clarity and decision-making.

Absolutely, your review and iterations are a core part of the process, ensuring the final plan aligns with your vision.

 

We use advanced software, synchronized design-to-execution systems, and weekly project reviews to maintain fidelity between plan and reality.

Yes, we can incorporate Vastu considerations on request to align with traditional principles.

Yes we design across styles from contemporary to ethnic, modern to premium luxury, depending on client preference.

Yes, material selection is collaborative. You’ll review and approve finishes, textures, and product selections at material boards or in‑office galleries.

Yes we offer factory-partnered custom furniture solutions tailored to your space.

Yes, our designs include integrated lighting schemes and smart options, curated to enhance mood and utility.

Yes. We encourage bringing inspiration and preferences to shape your personal design style.

Yes, on-site surveys are essential. We begin with a site visit to understand dimensions, constraints, and opportunities.

3D visualizations are part of our standard design consultancy or turnkey package; charges are included in the quoted scope.

We use high-fidelity renderings to closely match real-world finishes, textures, lighting, and spatial proportions.

 

Timelines vary with project size and complexity. Typically, conceptual to final design takes 4–6 weeks, subject to scope and approvals.

Yes, we tailor the layout and finishes around your existing key furniture, ensuring harmony with new elements.

At Xclusive Interiors, we generally don’t take up single-room projects due to challenges like design mismatches, vendor limitations, and material sourcing issues. However, we do offer dedicated design services for kitchens, as they require specialized planning and execution.

At Xclusive Interiors, we focus exclusively on full-home projects to deliver cohesive, well-balanced designs that align across all spaces. Single-room projects often face challenges like design disconnect and execution inefficiencies. By taking on complete homes, we ensure seamless planning, quality control, and a unified aesthetic throughout your space.

We begin by understanding your lifestyle, space requirements, and preferences. Based on site measurements and client discussions, our design team creates detailed floor plans and multiple furniture layout options. We then refine the layout through feedback and finalize it only after your full approval, ensuring functionality, flow, and aesthetics are perfectly aligned.

 

At Xclusive Interiors, we do not provide 2D or 3D previews before project confirmation. Instead, we share a detailed concept presentation (PPT) to help you understand our design direction. Full 2D and 3D designs are shared only after the proposal is approved and the project advance is received, ensuring serious commitment and personalized detailing.

Our process includes five key stages: initial consultation and space analysis, concept development with material and furniture layout, client approval using 2D/3D designs, seamless execution with sourcing and installation, and final styling with project handover. Each phase is handled by our expert in-house team to ensure a smooth, customized, and timely transformation of your space.

At Xclusive Interiors, we begin with understanding client needs, followed by a proposal with initial charges. Upon client approval, we seek required permissions and allocate the design team for 2D/3D planning and execution. We ensure transparency, regular updates, quality checks, and client collaboration at every stage — from design, material selection, and site execution to handover.

Yes, we specialize in both. Our portfolio includes high-end residences, villas, apartments, as well as commercial spaces like offices, showrooms, salons, and more.

It’s simple! Contact us via phone or our website. We’ll schedule a free consultation, discuss your requirements, and provide a proposal to begin your design journey with Xclusive Interiors.

Project Execution

Q. How long will my interior project take?

Execution timelines depend on scope, but many residential jobs complete within 3–6 months post final design approval.

We use robust project management tools, task assignments, and weekly progress reviews to track and adhere to key milestones.

Dedicated site supervisors and project managers oversee daily execution, ensuring design integrity.

 

 

You’ll get weekly updates, photos from the site, and meetings (in-person or virtual) to review progress.

 

Delays are logged in our tracking tools; we discuss root causes and mitigation plans in weekly reviews and adjust accordingly.

We implement weekly site audits, use branded materials (e.g., BWR plywood—not MDF/HDF), and ensure quality standards at every step.

Our material gallery and vendor partnerships allow for both standard and custom sourcing. You approve selection before procurement.

Yes—emphasis on premium, vetted materials like BWR plywood. We avoid MDF, HDF, or particle board.

Yes, you may select from our vendor lists or suggest your own; final approvals rest with you.

Yes, through our OEM partnerships, we offer factory-made modular services tailored to design specs.

Definitely—you can view material boards or gallery samples before final sign-off.

Electrical and plumbing are executed by trusted contractors under our design and supervision guidelines.

 

Yes, we actively coordinate with builders or architects to ensure seamless integration in ongoing structures.

Site supervisors ensure routine cleaning, safe disposal, and minimal disruption to clients and other trades.

 

 

Timelines vary with project size and complexity. Typically, conceptual to final design takes 4–6 weeks, subject to scope and approvals.

Yes, we can assist in obtaining necessary approvals depending on the project’s scope and compliance needs.

Yes—our site supervisors and project managers are your daily points of contact for questions and updates.

We enforce safety protocols, conduct routine checks, and maintain disciplined site management for client and worker security.

 

Our design package includes space planning, concept development, 2D layout, 3D views, material selection, design detailing, and complete execution. We offer end-to-end interior solutions from design to delivery, so you get a hassle-free experience.

 

We specialize in a range of design styles including modern, contemporary, traditional, minimalist, luxury, and fusion. Our strength lies in customizing the style to suit your personal taste, lifestyle, and the functionality of your space and to bring luxury in your life.

Yes, we can blend styles like modern and traditional to create a unique and cohesive design. Our team ensures that the elements from both styles complement each other, balancing aesthetics with functionality. This fusion approach allows us to deliver interiors that reflect your personality while maintaining elegance and comfort across all spaces.

Technology & Systems

Q. What project management tools do you use?

We use modern PM software integrated with CRM, task delegation tools, and dashboards to track timelines, budgets, and responsibilities.

Feedback loops are facilitated via project dashboards, scheduled calls, site meetings, and communication apps to keep everything transparent.

Yes you can access project status dashboards showing tasks, procurement updates, budget tracking, and milestone progress.

 

 

You’ll get weekly updates, photos from the site, and meetings (in-person or virtual) to review progress.

 

Through shared dashboards, committed weekly reviews, photographic evidence, and documented change orders.

Yes, each phase—design, execution, handover—comes with a documented timeline agreed upon during project kick-off.

Yes, clients can monitor progress remotely via real-time tools, communication apps, and scheduled updates.

Yes, all terms including scope of work, payments, deliverables, warranties are formalized in a signed contract before initiation.

Budget & Payments

Q. How is the cost of the project estimated?

Costs are calculated by mapping design scope, materials, finishes, site work, and labour detailed in an itemized quote.

Yes, every quote is itemized by category (design, materials, labour, supervision) for full pricing clarity.

If scope or requirements change mid-project, we log these as change orders with updated quotations. No work proceeds without your written approval, ensuring budget clarity.

 

 

We typically work on fixed-price packages, especially for turnkey solutions. Flexible models are possible when scope is open-ended, with transparent rate cards.We typically work on fixed-price packages, especially for turnkey solutions. Flexible models are possible when scope is open-ended, with transparent rate cards.

 

Our turnkey quotes cover design, execution, materials, labour, supervision, and project management. Exclusions like taxes, civil structural changes beyond scope, and specialized vendor costs are clearly mentioned.

Currently, we don’t directly offer financing. However, we plan to partner with banks/ fintech firms to provide EMI options.

Standard payment milestones are:

  • Initial advance to start the design (based on your project)
  • 50% at the start of execution
  • 30% after false ceiling, electrification, furniture carcass is done
  • Remaining 20% after laminate application is done

Yes, all our invoices include GST as per Indian tax laws and are clearly indicated.

Absolutely, every payment you make is accompanied by a GST-compliant invoice.

Yes, unless specified otherwise, material costs (procured or supplied) are included in the turnkey estimate and billed transparently.Yes, unless specified otherwise, material costs (procured or supplied) are included in the turnkey estimate and billed transparently.

We request an initial advance (10–20%) to begin the design phase, followed by staged payments aligned with milestones.

You can terminate the project, but payments made until that point will be non-refundable. Any outstanding balances for completed work or materials will be due as per contractual terms.

Site visits and initial consultations are free (in Pune/Hyderabad). However, detailed design services beyond a certain scope may be separately chargeable, as per quoted scope before proposal.

Client Communication & Collaboration

Q. Who will be my point of contact during the project?

You’ll have a dedicated project manager and site supervisor, supported by a design lead and account/sales coordinator, available for communication.

We conduct formal reviews weekly. However, ad hoc meetings, calls, or chats are available as and when needed.

 

Yes, changes are accommodated via change requests. We document expected timeline or cost adjustments for your approval before implementation.

 

 

Any concerns are escalated through transparent communication channels. Major disagreements are resolved via joint reviews or arbitration clauses in our contract.

 

Yes, you can meet them on-site or at our office periodically, especially during major decision phases.Yes, you can meet them on-site or at our office periodically, especially during major decision phases.

We use CRM, WhatsApp, email, project dashboards, and video calls to keep communication seamless and documented.

Yes, remote clients can opt for video calls, WhatsApp chats, and access to our project tracking system.

Warranty, Maintenance & Support

Q. Do you provide any warranty on your work?

Yes, we offer 1-year Service warranty and 10 years product warranty. Furniture and fixtures carry manufacturer-guaranteed warranties.

 

Report issues within the warranty period and we’ll inspect and repair at no extra cost under warranty terms.

 

Yes, we provide 3 months of free post-handover support and guidance.

 

 

Yes, on request, we can offer annual maintenance contracts for ongoing upkeep and support.

Warranty excludes misuse, accidents, natural wear & tear, non-approved modifications, and work by third parties without our oversight.

Yes, all warranties and their terms are spelled out in your project file and final handover document.

Documentation & Handover

Q. What documents will I receive after completion?

You’ll receive finalized 2D drawings, 3D renders, BOQ, material list, warranties, structural/civil scope (if applicable), and maintenance guidelines.

Yes, we include detailed Bills of Quantities, Floor Plans, Elevations, and Furniture Layouts in your final documentation.

 

Yes, we provide easy-to-follow maintenance guides for finishes, fixtures, and systems used.

Yes, a detailed handover report including quality checks and punch-list items is shared before final acceptance.

Final inspection → Punch-list closure → Handover meeting → Client sign-off → Final invoice → Maintenance briefing.

Yes, we coordinate end-of-project cleaning (dust cleaning, window washing, etc.) before handing over.

Yes, your handover pack includes brand names, model numbers, specs, and purchase sources for all materials and fixtures.

Legal, Compliance & Safety

Q. Are you a licensed and registered company?

Yes. Xclusive Interiors Pvt Ltd is a legally registered firm (CIN: U74999PN2015OPC157227). We can share documentation and GST credentials upon request.

Absolutely, our teams and contractors adhere to safety PPE norms, compliance checks, and standard site safety protocols.

 

Yes, a formal contract outlining scope, deliverables, timeline, payment schedule, quality benchmarks, warranty, and exit clauses is mutually signed before work begins.

Cancellation terms are detailed in our agreement. Generally, payments for completed design work or site work already executed are non-refundable. Undisbursed advance can sometimes be adjusted against future work or material orders.

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